Innovation and automation

Explore the structures and strategies that enable top companies to innovate repeatedly and continually move forward in these fast-paced times. From hospitals to high-tech companies, innovation drives sustained success. Whether you're building a new business, transforming an established business, or leading a product research and development team, you need to find ways to create and nurture a culture of experimentation and innovation - and develop a more agile enterprise.Because every company is capable of creating a new product, coming up with a new service or technology, but without a meaningful plan, chances are a great return on your investment won't take place. So in this course, you'll learn how to create a workable innovation strategy that aligns with your organization's goals, how to create and iterate on different aspects of a successful strategy, as well as developing an overall vision, SMART goals and budget. You will also be introduced to using innovation tools such as lean startup, makerspace and design thinking to help you in the process of acquiring and getting to know your customers. You will also learn to identify potential risks to the successful execution of your strategy and develop plans to mitigate them.You will also learn how to ethically and effectively implement and manage service automation technologies in your organization to increase productivity, profitability, and customer satisfaction.

. in: Executive Education